How can we help?
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Getting Started
All you need for a quick start
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Fogbugz
Support for our project management and issue tracking software
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Kiln
Support for our version control product
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Licensing
Support for any subscription or licensing-related issue
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API
Support for FogBugz API and Kiln API usage
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Agile Development
How to use FogBugz for Agile Development
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General
General support topics, not strictly related to only Fogbugz or Kiln
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Fogbugz Legacy
Documentation that is specific for our legacy products. Use it as is, because it might be obsolete.
Promoted articles
- Quick Introduction to FogBugz
- Managing Users in FogBugz and Kiln
- OAuth Not Yet Supported for External Mailboxes in FogBugz - Basic Authentication Deprecation in Exchange Online
- Database Schema of FogBugz
- Checking Data Quality in FogBugz Databases
- FAQ for FogBugz and Kiln On-Demand Subscription and Billing
- Whitelist of IP Addresses and Domain Names for FogBugz and Kiln
- FogBugz On-Demand Slow, Non-Responsive, Unavailable, Offline, or Down
- Billing Statements and Invoices
- Account Management for FogBugz and Kiln (Sales, Success, Renewals, Billing)
- 8.22.180 FogBugz On-Premises - Release Notes (Latest Version)
- Installing or Upgrading FogBugz On-Premises - Overview
- System Requirements - FogBugz On-Premises
- Common Installation, Migration and Upgrade Issues for FogBugz On-Premises
- Changes to FogBugz Base Subscription Model
- Applying your FogBugz On-Premises License
- Using Private Browsing for Troubleshooting