Overview

Some users may experience an issue with the timestamp on emails sent through FogBugz On-Demand. The timestamps on these emails may appear one hour behind the correct time due to the UK's transition from Greenwich Mean Time to British Summer Time (Daylight Saving). This discrepancy can cause confusion as the timestamps for changes made to all other parts of FogBugz On-Demand. are correct. The root cause of the problem appears to be a discrepancy between the server time zone setting and the local time zone after the transition to British Summer Time.

Solution

Unfortunately, the issue with the timestamp on emails sent through FogBugz On-Demand. being one hour behind due to the UK's transition from Greenwich Mean Time to British Summer Time cannot be resolved. The timestamps in the emails will appear in UTC, which is the time zone of the mail server, and this is currently functioning as designed.

Summary

While it may be confusing, the timestamp discrepancy in FogBugz On-Demand. emails is a known issue and is currently functioning as designed. The timestamps in the emails are based on the UTC time zone of the mail server, not the local workstation timezone.

FAQ

Q: Can I manually adjust the time zone settings within FogBugz to reflect British Summer Time?
A: No, the Site Configuration Regional setting timezone is no longer relevant in FogBugz. The activity time is based on the local workstation timezone.

Q: Why are the timestamps on emails one hour behind?
A: The timestamps in the emails appear in UTC, which is the time zone of the mail server. This is currently functioning as designed.

Q: Will this issue be fixed in a future update?
A: Currently, there are no plans to change this functionality. The timestamps in the emails are based on the UTC time zone of the mail server, not the local workstation timezone.