This article provides information and serves as a guide on how to change your credit card information for your FogBugz subscription payments.
FogBugz accepts Visa, Mastercard, American Express, and Discover. You may change your credit card information at any time.
- Administrator User access for the account
- Valid Credit Card
Note: If you don't have access to FogBugz, but you are the one responsible for the Credit Card (ex. you are the Purchasing Agent within your company) and you do not want to share the card details with a FogBugz Administrator within your company, please contact our Billing Team to update the Credit Card information.
If this is your first time adding a Credit Card, please first read Change Subscription Plan and Optional Modules for FogBugz and Kiln On-Demand because you will need to add credit card details by following a different path then the one described below.
Click the Avatar menu at the bottom-left corner of your screen and go to Your FogBugz Account:
On the Account and Billing page, locate the Change button/link under Payment information at the bottom-right corner of the page:
Note: If you have never linked your credit card to FogBugz and your trial period expires, you will receive a suspension message. To add/link a credit card, select the enter a new credit card option.
You should be redirected to the Credit Card page, where you can add a new payment method that will be linked to your subscription:
- Once you hit the OK button, you will see a confirmation window to apply the changes you've made on the payment information page.
Once you have completed the process, you will see the last four digits of your credit card, including your updated billing details under the Payment Information section: