After migrating from a self-hosted version of FogBugz to on-demand, you may notice that some images in the Wiki portal are not displaying.
This article provides information on the root cause and resolution of the issue.
When importing a backup, either into the FogBugz On-Demand or On-Premise (self-hosted), sometimes elements in the Wiki can be incorrectly referenced, hence when the import process finishes, some Pages might display broken images.
- Analyze the images in the Wiki pages (using the inspector). In this example, it can be seen that the images were referencing the old customer's domain URL.
- Change the URL accordingly. Once the URL for every image reference link (
src="<URL>") is updated and configured to point to the new URL, all the images will start to display correctly.
The images will be displayed in the Wiki pages.