Images in Fogbugz Wiki Are Not Resizing When Using Mozilla Firefox


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Overview

Some customers using FogBugz On-Premises report that they cannot resize wiki images in the Mozilla Firefox browser. Under normal behavior, customers should be able to resize the image in Firefox by clicking it and dragging its corners pins. This article shares the resolution of this issue by reconfiguring the editor settings in the browser. 

 

Environment

  • FogBugz versions: 8.8.49.0
  • Web Browser: Mozilla Firefox


Root Cause

Resizing of images is disabled for editors in the browsers.


 

Process

Follow these steps to enable resizing of images in Firefox:

  1. Open a new tab on Firefox and type or paste about:config in the address bar and press Enter.
  2. Click the button 'I accept the risk!'.

    Mozilla_Firefox.png

  3. In the search box above the list, type by_def to show default preferences. 
  4. Double-click the editor.resizing.enabled_by_default preference to switch the value from false to true.

    Mozilla_Firefox2.png

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