Overview
Users report that some links (particularly the 'Elapsed Time') are not triggering any action. For example, there is no popup, new window, an error message, or anything else. This article shares information to understand and work around this behavior.
Diagnosis
Based on user reports issue is manifested when using one of the following browsers:
- Internet Explorer (IE) 11
- Microsoft Edge
The affected links are call-to-actions triggered via JavaScript, and due to an anomaly in IE-11 and Microsoft Edge, the opening of these links and FogBugz popups does not work.
Solution
As a workaround, we recommend using Google Chrome or Mozilla Firefox, or any of the Supported Web Browsers for FogBugz.