Professional Services Scope of Work



This article provides information on the list of currently available tasks that our Professional Services can offer you to take your FogBugz experience to the next level.




Services provided by Professional Services:

  • Fresh FogBugz On-Premise Installations
    • Whether an installation can be managed by the Professional Services team is reviewed on a case-by-case basis. 
  • FogBugz Migrations
    • FBFYS to On-Demand (data migration)
    • FBFYS to On-Premise (installation and data migration)
    • On-Premise to On-Demand (data migration)
    • On-Demand to On-Premise (installation and data migration)
    • MySQL to MSSQL (data conversion and migration)
NOTE: Professional Services does not provide code customizations, backend customizations (functionalities or enhancements), or Kiln migrations.

Contact us if you are interested in engaging our Professional Services team.


Support agents

Please refer to the FogBugz and Kiln - Components and Simplified Routing Table on how to contact the Professional Services team.



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