There are times when you might experience performance issues, instabilities with the application, raised a question about a feature, or discover a new bug previously unalerted. When this happens, while a situation that is certainly far from ideal, we want to make sure you can contact us quickly to report whatever issue is blocking you.
The faster you report the issue to us, the sooner we can work on it and resolve it. This article describes the process of contacting Customer Support using your FogBugz On Demand.
You can create a new ticket with the FogBugz Customer Support team by following the steps mentioned below:
Navigate to your Avatar Menu > Your FogBugz Account page.
In the Customer Support section, click Contact Customer Support.