This feature functions as a User management center for creating, editing, and administering product access on FogBugz.
NOTE: You will need Administrator rights to manage Users, and keep in mind that you must be logged in via a different account than the one that you are managing. Also, you can check the number of remaining days and available users for your license.
- Hover over the Avatar Menu and click Users.
On the Manage Users page, click the Add New button.
NOTE: If you’re looking to create a community user, click the link Community Management Page and then click Add New User.
Enter the Name and Email Address of the user.
If you have Kiln enabled in addition to FogBugz, then within Active On, choose the products that this user should have access to by selecting the appropriate checkbox(es).
From the Role drop-down, select the type of user.
Click the Add User button.
- FogBugz will send an email to the new user so they can set a password.
- If you would like to set the password for the user account, then see the Change User Settings section below.
Change User Settings
Navigate to the Avatar Menu, and click Users.
For the user in question in the Users list, click the corresponding Edit link.
Modify any setting required, such as Full Name, Email Address, Change Password, Enable Two-Factor Authentication, Create API Token, Change Profile Picture, Change the Account Type, Status (Active, Inactive), Email Notification Frequency, or Email Notification Format.
The Legacy Settings are a set of older/advanced settings that will give you more power over some core functionalities of the system. Use them with caution or contact us for further help.
These settings include Date, Time, and Number Format, Time Zone, Homepage, Phone Number, Escalation Report, Case Sort, Close Case Action, Language, Snippet Activation Key, Invalidate RSS Tokens and Password.
To access more settings, click Legacy Settings hyperlink in the bottom of the User Options.