What is it?
This KB article provides information of searching all cases without due dates or estimates.
Who will use it?
All Agents, End-User
How is it used?
On the search bar of Manuscript, we can use the ‘*’ operator on any search axis to find any case with any information in that field. Or rather, with information NOT in that field if we include the exclusion operation ‘-‘.
- Find all cases without a due date:
Status:open -duedate:”*”
- Find all cases with a due date:
status:open duedate:"*"
- Find all cases with estimates:
status:open -estimateoriginal:"*"
- Find all cases without estimates:
status:open -estimateoriginal:"*: