Search for All Cases Without Due Dates, or Estimates, etc


What is it?

This KB article provides information of searching all cases without due dates or estimates.


Who will use it?

All Agents, End-User


How is it used?

On the search bar of  Manuscript, we can use the ‘*’ operator on any search axis to find any case with any information in that field. Or rather, with information NOT in that field if we include the exclusion operation ‘-‘.


  • Find all cases without a due date:

 Status:open -duedate:”*”


  • Find all cases with a due date:

 status:open duedate:"*"


  • Find all cases with estimates:

status:open -estimateoriginal:"*"


  • Find all cases without estimates: 

status:open -estimateoriginal:"*: