Subscriptions: Receive Notifications for Changes to Cases, Projects and Wikis


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Overview

The Subscribe feature in FogBugz allows you to receive notifications for any changes to cases and wiki articles that you choose. You can configure automatic subscriptions to all cases in a project/area and all articles in a wiki. Site administrators can also enable an option to show which users are subscribed to a given case when you view it. This article provides information about subscribing to cases and wikis in FogBugz.

 

Information

 

Auto-Subscriptions

Auto-Subscriptions automatically subscribe you to newly created cases and wikis based on some simple rules. For example, you can keep up to date on cases you open by subscribing to “ANY ITEM I CREATE”.

  1. To add and manage subscriptions, navigate to the Avatar icon > Subscribe.

    NOTE: If you are using FogBugz For Your Server, this functionality is available by installing the Autosubscribe plugin, and is managed under My Settings > Subscribe.

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  2. Click Add New Subscription, and you will see a few broad auto-subscription options at the top of the list, allowing you to subscribe to any item you create, any item you edit, and all projects. Below it, you can choose more specific subscriptions, like individual projects, areas, or wikis.

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Unsubscribing From a Case

Once you are automatically subscribed to a case, you can always unsubscribe by clicking Unsubscribe in the left sidebar of the case view.

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Manually Subscribe to Individual Cases or Wikis

To manually subscribe to a case or wiki, click the Subscribe link on the case page or wiki article.

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Subscribe to Several Cases at Once

Use Bulk Edit to edit several cases and click the Subscribe link as if subscribing to only one case.

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Seeing Who Is Subscribed to a Case

When viewing a case, the list of subscribers is shown on the left side of the page.

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This functionality is enabled by default but can be disabled or re-enabled by an administrator by navigating to Avatar icon > Site ConfigurationAdvanced and unchecking the “Show Subscribers” checkbox.

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This feature requires FogBugz Ocelot. You can show subscribers in cases on your local For Your Server installation of FogBugz using the Add Subscribers plugin.

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Adding Subscribers to a Case

The Add Subscriber functionality allows you to subscribe to other FogBugz users to cases. This is available for all users, and shows up as a drop-down menu on the left side of a case view or edit window labeled “Add Subscriber”. Choosing a user from this drop-down will add them to the subscription list of a case.

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This functionality is enabled by default but can be disabled or re-enabled by an administrator by navigating to Avatar iconSite ConfigurationAdvanced and unchecking the “Add Subscribers” checkbox.

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