Overview
This KB article describes how to change review settings and how to set it as the default for all new reviews.
Audience
All Agents, End-User
Step-by-Step Guide
Email notifications are configured from within a review.
- Open up a review and you will see a “Notifications” indicator with the setting for that review. By default, it is “Muted”.
There are 3 options for notifications:
- Muted: This turns off notifications for this review.
- Occasional: This will generate a daily digest of review comments.
- Subscribed: For every event affecting this review, you will get an email notification.
2. Once you select a preference for this review, you will be asked to make it as the default. (Please see picture below)
For example: 
3. Once you select “Make Default”, all newly created reviews for you will use that setting. Any preexisting reviews will keep their current notification preferences.