Overview
Every licensed Kiln customer can start and stop the Kiln Services for various troubleshooting reasons.
This article provides step-by-step instructions on how to start and shut down the Kiln services.
Affected Versions
Kiln 2.7.x and 2.9.x
Resolution
To Stop:
- Stop the Kiln Storage Service.
- Stop the Kiln Queuing Service.
- Stop the Kiln IIS Application Pool.
- Click Start > Administrative Tools > Internet Information Services (IIS) Manager.
- Click the ‘+’ next to the web server’s name.
- Click Application Pools.
- Right-click on Kiln and click Stop.
NOTE: This is the default name and it could be different if you have customized the install of your FogBugz.
To Start:
- Start the Kiln IIS Application Pool.
- Click Start > Administrative Tools > Internet Information Services (IIS) Manager.
- Click the ‘+’ next to the web server’s name.
- Click Application Pools.
- Right-click on Kiln and click Start.
NOTE: This is the default name and it could be different if you have customized the install of your FogBugz.
- Start the Kiln Storage Service.
- Start the Kiln Queuing Service.
- Click Start > Administrative Tools > Services.
- Right-click on Kiln Queuing Service.
- Click Start.