What is it?
BugzScout allows your program to report bugs back to your Manuscript server. For example, for each version of your application that you release, you can gather and consolidate data about crashes or even let users send feature requests straight into Manuscript.
Who will use it?
Any Manuscript user
How is it used?
BugzScout cases in Manuscript have a slightly different appearance than regular cases, and include a couple of new fields:
This field indicates the number of times a BugzScout submission has been consolidated into this case. It will only appear when the value is greater than 1. This is always updated on new submissions, regardless of the value of the “Scout Will” field.
- Scout Message
A custom message to be returned when the next BugzScout submission matches this case, i.e. if and when a case with the same Description is submitted again. You could use this to provide the user with instructions for a workaround for the error or tell the user that this bug has been fixed for the next release.
- Scout Will
This controls whether or not future submissions that match this case’s Description will be appended to it or not. If it is set to “Stop Reports”, future submissions with the same description will not be added to this case. Since the case will not be edited, the user it is assigned to will not receive a notification. “Continue Reporting” simply means that future submissions with the same Description will continue to be appended to this case.
Manuscript will automatically change this field to “Stop Reports” after 50 occurrences. The field will show how many remaining occurrences will be logged.
Note that if you change this field to “Stop Reports” or Manuscript does so automatically, the occurrence count and last occurrence date and time will still update when new submissions are received.
- Last Occurrence
This field shows the most recent date and time of submission. This is always updated on new submissions, regardless of the value of the “Scout Will” field.
Related Article: BugzScout for Automatic Crash Reporting