Overview
Snippets for fast respond and Templating. Snippets can be used in any text field in a case, but they’re most useful for replies to emails.
Audience
Agents, End-User
Step-by-Step Guide
- Login to the Manuscript URL.
- Hover over the Avatar Menu in the sidebar.
- Click on the User options.
- Click on Legacy Settings.
- Choose an option beside Snippet Activation Key.
- Press Ok to change your snippet activation key.