Error:
Mouse or text events freezes during editing case events in IE11 browser.
Audience:
Customer
Root Cause:
NA
Steps to Reproduce:
- Log in to Manuscript
- Open a case
- Click the pencil to edit a case event (flip to rich text if necessary)
- Click Cancel to stop making the edit
- Try to type in search bar or select text on case
Workaround/Fix:
- Click "Edit" for case and then click "Cancel" seems that approach closes all of the CKEditor properly.
- Open CKEditor with case edit before editing any case events.
- Use another Browser Like Chrome / Firefox.