View Priority Cases


This KB article provides information on how to view priority cases. 


Step-by-Step Guide

1. Open a browser, and go to
2. Log in with your username and password.

There are two ways to view priority cases:

1. On the search bar of the main page, you may type in: orderBy: priority


2. You may also see “Select Columns” on the right upper corner and check the box for “Priority” to show the priority in cases that you want to view.


Note: This will add a column on the cases that you are viewing.