When the old kanban plugin is enabled instead of the new kanban board while creating a new case. There is no dropdown to select the kanban column/color.
Use of Old Kanban Plugins while creating a new case.
- Please proceed creating a new case in Kanban
- If there is no option to select, please skip the step and click OK to let the case created.
- Now click on edit it and the new page will allow you to set the column.