Customer Facing Information
What is it?
Kiln is better supported on the most popular Web Browsers of the market. Internet Explorer versions 6, 7, and 8 are not officially supported by Kiln. This means you may see errors if you access Kiln from these browsers. While we do our best to make Kiln work in every browser, these versions of Internet Explorer are by now quite outdated and have bugs, flaws, security problems, and missing features that cause Kiln to work poorly.
Who will use it?
Any regular user might find issues with how the system display if you are using an outdated or unsupported Browser.
How is it used?
Our engineering resources are better spent creating awesome new features than in chasing bugs caused by old browsers.
FogBugz recommends using an updated version of one of the following browsers, which can be installed easily and quickly on your PC:
- Google Chrome
- Mozilla Firefox
- Internet Explorer 9 and 10
- Microsoft Edge
If you’re unable to upgrade or change your browser, please get in touch at email@example.com and we’ll try to help you out.