We plan to start our work this Friday, November 9th, at 22 PM EST. The work will finish in about 2 hours and we expect 2-5 minutes downtime for FogBugz unavailability for every customer.
We are committed to making this process as seamless as possible, so please do take the required measures to mitigate the possible impact on your end-users.
If you have further questions, don’t hesitate to reach us at firstname.lastname@example.org or file a ticket at https://support.fogbugz.com. We will be happy to address them.