Typically, disabling mailboxes is done as part of a migration to our On Demand service.
Direct database access
When you have direct access to the FogBugz database:
- Save the ixMailbox values for later:
SELECT ixMailbox from Mailbox where fDeleted = 0;
- Send these values to us.
- Disable all active mailboxes:
UPDATE Mailbox SET fEnabled = 0 WHERE fDeleted = 0;