Read this article to know the impacts and considerations when upgrading to the latest version of FogBugz On-Premises from one of our older or legacy versions (like FogBugz For-Your-Server).
Upgrade eligibility and licenses
- Upgrading from FogBugz FYS 8.8.55 or older version to any version later than 8.8.55 will require you to buy a new license. To get a quote you will need to contact the Renewals Team.
- Manuscript On-Site, Manuscript On-Premise, and FogBugz On-Premises accounts are eligible for a free upgrade to the latest On-Premise version.
Why should you upgrade
- Read the latest Release Notes to know about the latest bug fixes and feature enhancements.
- If you are a FogBugz FYS customer, read our For Your Server VS On-Premise FAQ.
- Better TLS support could be also a reason to upgrade to our latest On-Premises version.
Supported Operating Systems
Linux is no more a supported operating system. The list of currently supported operating systems is available in the System Requirements.
MySQL is no more a supported database server. But our Professional Services team does provide support for upgrading from your MySQL database to Microsoft SQL Server database. Please contact in advance the Success Team for a quote for our Professional Services team's work.
The list of supported Database Servers is available in the System Requirements.
Supported Kiln versions
Kiln FYS or any Kiln on-premises version is not supported anymore. The only supported Kiln version is Kiln On-Demand.
Supported Web Browsers
The list of supported web browsers also changed since FogBugz FYS. Please read about the latest supported web browsers.
- The standard upgrade process applies to customers using one of the recent versions.
- Customers upgrading from FogBugz FYS 8.8.55 or older will need to upgrade first to a recent On-Premises version due to the amount and nature of changes implemented in later FogBugz versions. You can ask for our Professional Services Team's assistance for this process.
- You might also consider Moving to FogBugz On Demand. You can try it out for free, no credit card required.