If you need help with any of the inquiries below, please contact our Support Team
Use the FogBugz and Kiln - Components and Simplified Routing Table for instructions to escalate to the appropriate internal teams.
You may find your Order Number on your FogBugz receipt.
FogBugz Billing Address
In case you are looking for our address, please use the following for all payment purposes:
IgniteTech Fogbugz Solutions, LLC
2028 E BEN WHITE BLVD
Austin, Texas 78741
W9 Tax Form
You can contact the Support Team anytime to obtain the W-9 tax forms for FogBugz. We will send this to you right away (provided only upon request).