Overview
This article provides information about addressing issues related to finances, licenses, billing or renewal of accounts.
Getting in touch with the correct team will help to expedite the resolution of your issue.
Information
Success Team
Contact our Success Team for question(s)/issue(s) related to FogBugz:
- Finances
- Account Management
- Licensing
- Subscription plans
- Renewals
- Quotations
- Fill Vendor documentation
- Register FogBugz as a service provider
To contact the success team, send an email to success@fogbugz.com.
Billing Team
Contact our Billing Team regarding queries/information about:
- Billing issues
- Billing statement
- Payments issues
- Invoices
- Alternative payment methods
To contact the Billing Team, send an email to billing@fogbugz.com.
Note: Regarding W9 Form for FogBugz, this can be requested by contacting Customer Support.