Overview

When you would like to get a FogBugz or Kiln quote, or you have license renewal related question, or you need an invoice about your latest payment, we provide you direct communication channels to the appropriate team.

Using the table below you can easily identify which Team should be contacted.

• Identify the Inquiry Type and the Best Team for it
• Customer Identification
• Other inquiries
  • FogBugz Billing Address
  • W9 Tax Form 

Solution

Identify the Inquiry Type and the Best Team for it

Customer Identification

While sending requests to Billing, Success, or Renewal teams, please include your Customer ID and Order Number for a speedy response. You may find your Order Number on your FogBugz receipt.

Other inquiries

FogBugz Billing Address

In case you are looking for our address, please use the following for all payment purposes:

401 Congress Ave, Ste. 2650
Austin, TX 78701
USA

W9 Tax Form 

You can contact the Customer Support team anytime to obtain the W-9 tax forms for FogBugz. We will send this to you right away (provided only upon request).

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