Webhooks are Not Firing


Follow

Overview

Webhooks are triggered by the events happening in FogBugz: updates done to cases, wikis, milestones, time tracking, or source control events.

 

Solution

When your webhooks are not firing, before contacting our Support Team, please verify that the trigger events do happen.

When case update-related webhooks are not firing, also verify that cases are created and updated by incoming emails (verify your mailbox is configured correctly).