While Moving FogBugz For Your Server (FBFYS) to Another Server you will need to install a license to the new server.
Customer support still can generate the license for your new server.
Please contact customer support and provide the following:
- Computer Name (of the new server)
- Machine ID/SID (of the new server)
- Order number
With the above information, we can then generate a license and signature that you will use to activate FogBugz on the new server.
To get your Computer Name and Machine ID:
1. Your first login to FogBugz on your new machine will bring you to the Subscriptions page
2. Click on enter license offline
3. You be directed to a page with your Computer Name and Machine ID already filled in
4. Send this information to Support along with your order number
5. Support will send you a License and Signature that you can enter using the same steps.