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Troubleshooting

  • Unable to Send Emails on FogBugz On-Premise via Office 365 Exchange
  • FogBugz Email Retrieval Error From Office 365 Mailbox - Invalid SSL Certificate

Handling Incoming Email

  • When Marking As Spam JSON API Error
  • Getting Mailbombed in FogBugz
  • Stop Creating New Cases Through Emails
  • Marking Emails (Cases) as Safe (Not Spam)
  • Disabling a Mailbox
See all 12 articles
  • OAuth Not Yet Supported for External Mailboxes in FogBugz - Basic Authentication Deprecation in Exchange Online
  • FogBugz On Demand - Configuring Microsoft Modern Authentication (OAuth 2.0)
  • Configuring Microsoft Modern Authentication (OAuth 2.0) for FogBugz On Premise
  • FogBugz Mailbox Integration with Office 365 (o365)
  • Keep Emails on Your Email Server after FogBugz Ingested Them
  • FogBugz Connected Mailboxes are Not Creating Cases - FogBugz On-Demand
  • Outgoing Mailbox (SMTP Settings)
  • FogBugz Stopped Pulling / Sending Emails from GMail
  • Some Emails Are Not Importing to FogBugz
  • Setting up a New Mailbox
  • Using FogBugz to Check POP3, IMAP, and EWS Mailboxes
  • Not Receiving Responses When Users Respond To Tickets
  • Setting up a Google Apps for Business Mailbox
  • Removing Incorrect Email Auto-Complete Entries
  • Broadcast an Email to Users or Administrators within Manuscript
  • How Many Additional Case-Email Addresses does FogBugz On-Demand Support
  • Badly Structured and Could Not be Fully Examined
  • Configuring Automatic Reply Template for Incoming Emails
  • ERR [AUTH] Username and password not accepted
  • Automatic Reply Rules


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