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Articles

  • What is a Case?

    What is a Case? Cases are the basic work unit in FogBugz, similar to tickets in Zendesk or issues in JIRA. Case comments are the basic units of the case, added each time a change is done on the case. ...

  • Kanban Column Values are not as Expected

    Overview When editing a case, the list of available Kanban columns might not be the ones expected, or you might see only one value in the Kanban Columns dropdown list: None.   Prerequisites Administra...

  • How Do I Copy Data from One Custom Field To Another on Multiple Cases?

    Overview  You have a need to copy the data from one custom field to another custom field on a large number of cased and would like to know if it is possible to do that in a bulk edit. Solution There a...

  • Fonts on FogBugz are Blurry

    Overview Some users might experience that fonts on FogBugz UI look blurry and unclear. The issue might be experienced in Firefox, Chrome, or the Edge (Chromium) browser.   Diagnosis In case users comp...