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NEW Support Portal Migration FAQs
Fogbugz- Article Drafts
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Fogbugz- Troubleshooting
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Mail Import Failure and Stuck Messages in FogBugz
Unable to Send Emails on FogBugz On-Premise via Office 365 Exchange
FogBugz Email Retrieval Error From Office 365 Mailbox - Invalid SSL Certificate
Fogbugz- FogBugz FYS (For Your Server)
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Fogbugz- Tips and Tricks
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fogcreek.com unavailable
FogBugz Keyboard Shortcuts
Using FogBugz Features for Efficient Bug Tracking and Resolution
Fogbugz- Import Data
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Tools for Importing Data in FogBugz
Importing Data to FogBugz On-Premises
Fogbugz- Introduction
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Quick Introduction to FogBugz
Creating FogBugz Trial Account
FogBugz - Build a Help Desk in 5 Minutes
Handling Incoming Customer Email in FogBugz
FogBugz Navigation Sidebar (On-Premises/On-Demand 8.21 and Later)
Fogbugz- Built-In Integrations
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Why I Don't See My Pull Requests on the Case
Integration with Slack: Unfurl Case Details
Make Cases Out of Tweets
Integration with Google Drive
Display GitHub Commit and Pull Requests Within FogBugz Cases by Enabling GitHub Integrations
Fogbugz- Troubleshooting
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Case Number Increments by 1000
Fogbugz- Custom JavaScript and CSS
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Hiding the Warning About License Expiration
Enabling, Configuring, and Creating New Customizations for FogBugz
Writing Customizations in FogBugz
Templates and Sample Codes for FogBugz Customizations
Useful Customizations For FogBugz
Fogbugz- Users
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Managing Users in FogBugz and Kiln
Language Settings Applied Partially
Adding a Profile Photo
FogBugz User Groups
Permissions and Visibility
Fogbugz- Zapier
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Zapier Integration Stopped Working
FogBugz-Zapier Integration - Setting Up The Connection
FogBugz-Zapier Integration - Supported Triggers and Actions
Fogbugz- Performance
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Rebuild Database Table Indexes (FogBugz On-Premise)
Fogbugz- EBS and Time Tracking
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Editing Estimates and Milestones Inline in the List View
Removing an Estimate from History
Estimate Value Used by EBS
Which Resolved Statuses are Used by EBS?
Evidence-Based Scheduling (EBS)
Fogbugz- Milestones
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Assigning Milestones to Cases or Vice Versa
Milestones – Using Them Effectively
Some Cases Are Not Displayed in the FogBugz Iteration Planner or Kanban Board
Creating a Milestone
Fogbugz- Kanban View
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Using FogBugz as a Trello Kanban Board
Kanban Column Empty in Case List After Upgrade
Using the Kanban Board Within the Iteration Planner
Can't Select Kanban Column or Color When Create New Case
Kanban or Iteration Planner Doesn't Load if Cases Use Custom Icons
Fogbugz- Edit Case Notifications
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Troubleshooting Email Notification Issues for Case Updates for Specific Users Only
Case Edit Notifications to Other Users
Fogbugz- Search
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How can I Set Default Columns That Will be Displayed When I Run a Global Search?
Searching in SVN (Subversion) Checkin Entries
Searching for Cases that Belonged at Some Point to a Given Category
Wrong Search Results on FogBugz
Sorting Searches by Two or More Parameters Returns Items in an Unexpected Order
Fogbugz- Filters
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Filters on Custom Fields are Not Working After Migrating to FogBugz On-Premise
Filtering for Postponed Cases
Fogbugz My Filters are Not Working, as Well Sorting by Certain Attributes - FogBugz On-Premises
Using Filter Rules to List Unresolved Cases with No Activity
Using Tags to Group Cases or Wiki Articles
Fogbugz- Charts
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Average Time Open in FogBugz Reports
Statistics and Reporting in FogBugz
Reports, Charts and Pivot Data Tables in FogBugz
Fogbugz- Export CSV
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Date Time Format Is Not Correct in the Downloaded CSV
Exporting to CSV
Unable to Export All Fields When Using 'Export to CSV' Filter
CSV Export Encoding Issues on Foreign Browser
CSV Import Issue with Excel 2016
Fogbugz- General Troubleshooting
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Printing FogBugz Cases
Missing Columns in Case Overview When Printing
Enabling SAML Authentication for FogBugz On Site
Hidden Left Sidebar
Fogbugz- Backups
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The fbhosted_log database log file (and why is it increasing)
How Do I Export/Backup All My Data from FogBugz On-Demand?
Databases to Backup and Connection String for FogBugz On-Premise
Reduce Transaction Log File Size - Backup vs Shrink vs Truncate (FogBugz On-Premise)
FogBugz On-Premise Database Maintenance - Cheat Sheet
Fogbugz- Troubleshoot
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Updating Database Tables Directly with Scripts - FogBugz On-Premises
FogBugz Installation Error: "Unexpected Puppet exit code=1​"
Installation Error: DISM.exe or ‘net’ is not found
Verifying and updating your JAVA_HOME path
Error: 'Paths are missing or misconfigured.' While Installing FogBugz
Fogbugz- Self-Registration
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Allowing Users to Self Register
Self-Register in FogBugz
Fogbugz- Account & Settings
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Setting up a new mailbox in Fogbugz using OAuth Authorization
Disable FogBugz or Kiln for a Specific User
What is FogBugz Ocelot
Fogbugz- Mailboxes
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OAuth Not Yet Supported for External Mailboxes in FogBugz - Basic Authentication Deprecation in Exchange Online
FogBugz On Demand - Configuring Microsoft Modern Authentication (OAuth 2.0)
Configuring Microsoft Modern Authentication (OAuth 2.0) for FogBugz On Premise
FogBugz Mailbox Integration with Office 365 (o365)
Keep Emails on Your Email Server after FogBugz Ingested Them
Fogbugz- Data Manipulation
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Database Schema of FogBugz
Checking Data Quality in FogBugz Databases
Access to FogBugz Source Code
User Inventory: Retrieving All Users through SQL Queries
Identifying the Size of FogBugz Database
Fogbugz- Customizations
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Error in plugin Intro Case - Administrator Notification
Error in plugin Intro Case After Schema Upgrade
Disabling Intro Case for New Accounts
Enabling Customizations in FogBugz On-Premise Accounts
Set User’s E-mail Address as the Default When Sending Emails (Reply As Me)
Fogbugz- Case
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Fonts on FogBugz are Blurry
How Do I Copy Data from One Custom Field To Another on Multiple Cases?
Kanban Column Values are not as Expected
What is a Case?
Fogbugz- Maintenance
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FogBugz and Log4j Vulnerabilities
Replacing FogBugz License
Changing FogBugz On-Premises Domain/Subdomain
Fogbugz- SSO, SAML, AD, OAuth
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Configuring Google OAuth for FogBugz On Site
Enabling Google OAuth for FogBugz Authentication
SAML Single Sign-On in FogBugz
Configuring ADFS Support for SAML 2.0 SSO
Configuring SAML using Azure Active Directory as SSO
Fogbugz- Project
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Area Field Should Be Defaulting to Undecided
Creating a New Project in FogBugz
Project Administrator Rights
Projects, Areas, Milestone
Tips on Creating Good Areas
Fogbugz- Filtering and Searching in FogBugz
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Collapsible Grid Sections
Fogbugz- Reports
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Timesheet is Not Matching Up with the Timesheet Report
Time Sheet Reports in FogBugz - Clark Kent and Time Sheet
FogBugz News Network
Internal Server Error When Generating Timesheet Report
Schedule Reports Not Rendering for All Users
Fogbugz- Subscribe
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Enable/Disable Adding Subscribers Functionality
Fogbugz- Your FogBugz Account
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Change Subscription Plan for FogBugz and Kiln On-Demand Account
On Demand URLs for Kiln and FogBugz On Demand
Cancelling a FogBugz or Kiln On-Demand Subscription
Changing Your Credit Card Information, Billing Address, or Tax Number
Changing FogBugz Application Logo
Fogbugz- Planner
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Planning Sprints with Iteration Planner
Fogbugz- Troubleshooting
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Heartbeat Pinger Log File Increasing Rapidly - FogBugz On-Premises
Issue when Filtering on Priority and Project Fields - FogBugz On-Premises
Issues with Incoming Emails Due to POP Proxy State
ElasticSearch Indexer Backfill Reset - Fixing Search Issues (FogBugz On-Premise)
FogBugz On Premises: Known Issues Causing Slow Performance
Fogbugz- Configuration
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Percentage of Time Spent on FogBugz Tasks
Configuring Time Tracking - Working Schedules
Time Tracking Configuration - My Estimation History
Fogbugz- Snippets
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Using Snippets for Fast Responses and Templating
Snippets for Fast Responses and Templating
Change Snippet Activation Key
Fogbugz- Integrations
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Using Integrations in FogBugz
FogBugz Provide Hyperlinks to Source Control Viewer
Integrating with Kiln - Adding Kiln to Fogbugz On Demand
Integrating with Kiln - Viewing Kiln Changesets in Fogbugz
Source Control System Information
Fogbugz- Workflows
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Unrecognized Icon in Front of the Case Names
Statuses, Categories, and Workflows
Fogbugz- Agile Development - Iteration Planner and Kanban
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Agile Development in FogBugz
About Iteration Planner
Fogbugz- Filtering and Searching
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Filtering (Searching) Multiple Cases Into One View by Case Number
Using Filters in FogBugz
Filter Groups
Ordering By Importance
Saving Filters / Searches
Fogbugz- Agile Development - Milestones
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Deleting and Restoring Milestones