Overview Snippets for fast respond and Templating. Snippets can be used in any text field in a case, but they’re most useful for replies to emails. Audience Agents, End-User Step-by-Step Guide Log...
Overview Snippets can be used in any text field in a case, but they are most useful for replying to emails. In this article, we will exclusively discuss the functionality and usage of snippets as well...
Overview Snippets make it easy to type common phrases, sentences, or even entire letters so that you can reply to frequently asked questions in a few keystrokes. You can create snippets for your regu...