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  • Error: “The Fog Creek Platform is Unavailable”

    Error Message This error generally happens when the Kiln settings get out of sync with FogBugz. The Fog Creek platform is unavailable. Root Cause Deleted and recreated Kiln Database (DB). Failed insta...

  • Verifying and Repairing Repository

    Overview  This article guides users in performing validation and repair in cases where the repository is showing errors in some instances, such as the scenarios described in the below use cases. USE C...

  • Kiln Timeout Issues While Pushing/Pulling/Cloning

    Overview The most common reason for Kiln timeouts while pushing/pulling/cloning files from a repository is related to big files that might take a long time to transfer. You might also see the followin...

  • Kiln Stuck on Processing Changesets

    Overview   This article provides information on how you will be able to continue pushing changes to your repository when Kiln gets stuck and shows this message:  Kiln stuck on 'Incoming push! Please r...

  • Kiln Overheated or Unavailable

    Overview Kiln is unavailable (HTTP Error 500: Internal Server Error). Alternatively, you might receive this error: It seems Kiln has overheated a bit. And you are unable to Pull, Push, or Clone from y...

  • Missing Changeset on Kiln Graphical User Interface

    Overview You might notice that Kiln does not display some of your changesets on its graphical user interface (Kiln DAG). Some of these missing changesets you can list on your local environment using g...

  • New Kiln Repository Clone Attempts via TortoiseHg Result in 404 Not Found Errors

    Overview You are unable to clone a new repository created via the web interface for Kiln. The repository shows up in the web interface, but TortoiseHg clone attempts result in 404 Not Found errors. Yo...