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  • FogBugz Navigation Sidebar (On-Premises/On-Demand 8.21 and Later)

    Overview After upgrading to FogBugz On-Premises/On-Demand version 8.21 or later, you may not be able to find the previously available options in the top menu. This is because the new FogBugz navigatio...

  • Handling Incoming Customer Email in FogBugz

    Information Communicating with Customers and Clients You can use FogBugz to handle customer interactions over email. If you’re using FogBugz, your account comes with a free cases@xxx.fogbugz.com mailb...

  • FogBugz - Build a Help Desk in 5 Minutes

      Overview If you are a startup just gathering requests for access to your beta – or an established company with an existing customer base – you likely understand the importance of maintaining a posit...

  • Creating FogBugz Trial Account

    Overview You can try out FogBugz On-Demand (cloud) version by registering for a 14-days trial (demo) version (no credit card required). At the end of the trial, you can make your account permanent (no...

  • Quick Introduction to FogBugz

    Overview To have a quick introduction about what is FogBugz and what it can do, read this article. To have a quick hands-on try-out of FogBugz signup for a 14 day trial (no credit card required).   In...