Process Autosort automatically sorts incoming email into different areas. This article shows how Autosort separates spam from non-spam. Follow the steps below to set up a simple spam email filter: Set...
Overview You can add tags to cases or wiki articles, and use these tags in your filters or searches to list the cases and wiki articles tagged with the same tag. This way tags actually provide you a g...
Overview This article shares examples to demonstrate the use of rules in FogBugz filters for sorting unresolved cases with no activity for a specified period. Information Consider the following exa...
Overview You experience that Fogbugz My Filters are not working. Sorting by certain attributes also does not work. You receive the following message: There was a problem with your search string! Inval...
Overview Filtering (or searching) for all the tickets (cases) that have Resolved and Postponed or Closed and Postponed status can be done by filtering on the Status:Postponed. ...
Overview After migrating to FogBugz On-Premise, search results using filters on custom fields are incorrect. Solution Before applying this solution, check the following: confirm that your custom fie...