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  • Time Sheet Entries Show Incorrect Time Zone

    Overview   This article describes the resolution of an issue, which occurs when the timesheets do not reflect the user's time zone accurately and are creating split entries for existing entries.   Inf...

  • Schedule Reports Not Rendering for All Users

    Error: The graphs on the Schedules reports stopped rendering the data on the graph. Audience: Agent and Customer. Root Cause: The issue of using a comma separator. Workaround/Fix: Change the legacy se...

  • Internal Server Error When Generating Timesheet Report

    Issue Getting the Internal Server Error while generating timesheet Report in the main menu. The actual error is JSON API Error: Could not load /api/0/timesheet with a stack trace.   Root Cause There's...

  • FogBugz News Network

    Overview Similar to the Timesheet Reports, you can enable the FogBugz News Network (FNN) for additional reporting functionality via the Extra Features page. Step-By-Step Guide Hover over the Main Menu...

  • Time Sheet Reports in FogBugz - Clark Kent and Time Sheet

    Overview The title is not a typo: FogBugz does provide you with two timesheet reports: one is called Clark Kent, the other one is called Time Sheet. Both of them are provided as plugins that can be en...

  • Timesheet is Not Matching Up with the Timesheet Report

    Overview When the time recorded in your timesheet is not matching up to the timesheet report you will need to verify the timezone settings of the TimeZone adjustment setting of the TimeSheet report. T...