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Articles

  • Getting Mailbombed in FogBugz

    Overview You might be getting a lot of emails and as such a lot of new cases created  with the content: Your message to person@company.com couldn't be delivered. Person wasn't found at company.com whe...

  • When Marking As Spam JSON API Error

    Overview When marking one or multiple emails at once as Spam, you might receive the following error: JSON API Error: Could not load /api/0/spam/   Information   Root Cause The reason for this error is...

  • How to Auto-Forward Tickets from the Inbox into a Project Folder in FogBugz

    Overview Managing incoming tickets efficiently is crucial for maintaining productivity. FogBugz uses an Autosort engine to automatically forward tickets from the Inbox into specific project folders, a...