Overview For debugging purposes, it can sometimes be helpful to disable all plugins in FogBugz temporarily. This guide is applicable for Licensed FogBugz only. If you are FogBugz OnDemand user, the...
Objective This article shows how to recover lost passwords to an administrator account. You should try the following steps only if you have lost passwords of all administrator accounts. Pre-requisites...
Available as of FogBugz 7.2.17. In order for this to work, the FogBugz user must have permission to WRITE to the FogBugz directory (e.g., C:\Program Files (x86)\FogBugz or /opt/fogbugz). This is NOT g...
If you are using FogBugz On Demand then please contact us. This guide is meant for Licensed FogBugz. If you have a case which is causing FogBugz search to throw errors, here’s how to have the search ...
Contents 1 Symptoms 2 Resolution Symptoms If you click on List Cases with a line chart view, you may see the following exception: NOTE: See further below for a resolution. Wasabi.Runtime.WasabiExcepti...
The FogBugz Maintenance Service periodically hits the maintenance URL (sURL in the registry or application.data) to carry out jobs such as search indexing, mail delivery and retrieval, and other imp...
If your MySQL database seems to be bogged down, you can try enabling the slow queries log in MySQL and set the threshold to something like 10 seconds. When you have the actual queries that are causing...
Problem: FogBugz hangs (or spins) and doesn’t seem to do anything after submitting a web page, with Norton AntiVirus or McAfee Virus Scan installed on server. Fix: Norton Antivirus and the latest vers...
If you are using FogBugz On Demand, disregard this guide and contact us. This article is meant for Licensed FogBugz. Problem You may have changed the date format on your Windows FogBugz server, but...