Overview There are cases where users report that they cannot send emails from FogBugz or receive emails to FogBugz. This article provides the different methods required to diagnose and resolve these i...
Overview This article provides a list of known issues that can slow down your FogBugz installation, decrease its performance, and affect your overall experience. Filters Loading Slowly Email Server Is...
Overview If you experience issues with your search results, the root cause might be related to the ElasticSearch (ES) indexes being outdated. The best way to fix this issue is to reset the ElasticSear...
Overview Users may report that their FogBugz On-Site/On-Premise emails are not being received properly. This article shares the resolution of this issue. Affected Versions FogBugz On-Premise and On-...
Overview When you try to filter using the Project and a custom Priority field in FogBugz, and you have an On-Premises installation with multiple FogBugz sites set up on the same server (using the same...
Overview You notice that your Heartbeat Pinger service's log file is increasing rapidly. You might also notice similar log items in the log file: http://localhost/0/multiheartbeat.asp You might also e...