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Enforcing Email Requirements for Bug Report Submissions in FogBugz

Overview

When managing bug report submissions in FogBugz, you may encounter spam submissions or reports with fake emails. To mitigate this, you can enforce an email requirement for submissions by disabling anonymous submissions and using the Custom Fields Plugin to add a mandatory email field to the bug report form.

Information

To enforce an email requirement for bug report submissions in FogBugz, follow these steps:

  1. Disable Anonymous Submissions:
    • Navigate to the relevant project in FogBugz.
    • Go to Projects > select the project > Edit Permissions.
    • Set Anonymous Users to None to prevent submissions without a logged-in account.
  2. Add a Mandatory Email Field:
    • Access the Admin Panel in your FogBugz instance.
    • Go to Custom Fields and create a new field for "Email Address."
    • Set this field as mandatory by enabling validation rules.
    • Add this custom field to the bug report form template.
  3. Redirect to a Mailbox (Optional):
    • If needed, add a notice to the FogBugz bug report page instructing users to send bug reports to a designated email address.
    • Modify the main menu template in your FogBugz directory to include a message like:
    • <h2 class="welcome">If you would like to submit a bug report, please send an email to cases@synalysis.fogbugz.com</h2>

These steps will help ensure that all bug report submissions include a valid email address, reducing the likelihood of spam and improving communication.

Frequently Asked Questions

What should I do if I start receiving spam submissions again?
If spam submissions resume, consider using the Custom Fields Plugin to enforce mandatory email fields and validate email formats. You can also redirect submissions to an email address where additional spam filtering can be applied.
How can I disable anonymous submissions in FogBugz?
Go to the relevant project, select Edit Permissions, and set Anonymous Users to None to prevent submissions without a logged-in account.
Can I add a mandatory email field to the standard FogBugz bug report form?
Yes, use the Custom Fields Plugin to create a mandatory "Email Address" field and add it to the bug report form template.
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  1. Priyanka Bhotika

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