Overview
When attempting to authenticate an Office 365 account, you may encounter a redirect URI mismatch error. This occurs when the redirect URI specified in the OAuth request does not match the one configured in the Azure portal for the application. This article provides steps to resolve the redirect URI mismatch error and ensure successful authentication.
Information
To resolve the redirect URI mismatch error when authenticating your Office 365 account, follow these steps:
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Access the Azure Portal:
- Log in to the Azure portal and navigate to the "App registrations" section.
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Select the Application:
- Locate and select the application associated with your FogBugz instance.
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Verify Redirect URI:
- Go to the "Authentication" page and check the list of redirect URIs.
- Ensure that the redirect URI is set to
https://deployment.fogbugz.com/oauthresult.aspx. If it is not listed, add it.
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Save Changes:
- Save any changes you make to the redirect URI settings.
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Check SSL Certificates:
- Ensure that the latest Root CA and ICA certificates are imported on the web server hosting your FogBugz instance. This is crucial for the security of your connection.
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Test Authentication:
- Try the authentication process again, preferably in an incognito window or a different browser to rule out caching issues.
If the issue persists, consider creating a new application registration in Azure AD and configuring the redirect URI from scratch to eliminate any residual configuration errors.
Frequently Asked Questions
- What causes a redirect URI mismatch error?
- A redirect URI mismatch error occurs when the URI specified in the OAuth request does not match the one configured in the Azure portal for the application.
- How can I verify the redirect URI in Azure?
- Log in to the Azure portal, navigate to "App registrations," select your application, and check the "Authentication" page for the list of redirect URIs.
- What should I do if the redirect URI is correct but the issue persists?
- Try the authentication process in an incognito window or a different browser. Also, ensure that your SSL certificates are up to date and correctly configured.
Priyanka Bhotika
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