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  • Disable Two-Factor Authentication

    Overview This article provides information on how to disable Two-Factor Authentication (2FA) as an administrator.   How to Disable 2FA   Via FogBuz UI Follow these steps to disable 2FA for a user acco...

  • Two-Factor Authentication

    Overview Two-factor authentication (2FA or TFA) adds an extra layer of security to FogBugz On-Demand by requiring an automatically generated access code in addition to your password when you log in. W...

  • Create API Token using the FogBugz UI

    Overview API tokens are used for authorizing access to our FogBugz instance without sharing our username and password. API tokens are required before performing any action via FogBugz API. Tokens can ...

  • User Types in FogBugz

    Overview This article provides information about the different types of Users in FogBugz. Please read more about Managing Users and how the  Permissions and Visibility are applied. Information In FogB...

  • Changing the User Date, Time, and Number Format in FogBugz

    Overview This KB article provides information on how to change the user time, date, and number format in FogBugz. Step-by-Step Guide From the Avatar menu, choose User Options. Click Legacy Settings li...

  • Edit User Options and Legacy User Settings - FogBugz and Kiln

    Overview Editing or updating a User setting in FogBugz (or Kiln) can be done either by the user using the User Options, or by the Administrator for any user using the Edit hyperlink from the Manage Us...

  • Copy Users - FogBugz and Kiln

    Overview You can easily create multiple Users in FogBugz by using a previously created User as a template, and Copy the template user. The new Users will have the exact same settings that the original...

  • Add New User - FogBugz or Kiln

    Overview Adding (or creating) new users in FogBugz can be done from the Manage Users page. This article provides the instructions for creating new users. Solution Read about User Account Types in FogB...

  • Permissions and Visibility

    Overview FogBugz allows you to set up groups of users who can be granted permission to read or modify certain parts of FogBugz selectively. Permissions can be granted directly to a user or a group, an...

  • FogBugz User Groups

    Overview User groups can be used to set permissions on FogBugz Projects, Wikis, and Discussion Groups. Permissions can be assigned to individual users, to built-in groups (e.g. ‘All Community Users’),...