Overview If a case marked as closed or resolved receives an email update, the case is reopened (or reactivated) and it will be assigned depending on the workflow settings of the project (by default: ...
Overview If a user enters a long string of hexadecimal digits on a case as shown in the below image (>12 characters): our system considers those data as a Kiln repository revision commit, so it auto-...
Overview FogBugz is designed to make it easy to receive bug reports, feature requests, and inquiries from external customers. There are three ways you can set this up. Full-Service Customers In this...
Overview Upon creating a new Virtual User in FogBugz On-Site, the users do not receive any email notifications. Root Cause A Virtual User is not an individual user, and therefore email notifications a...
Overview This article will assist FogBugz Administrators in managing user access for smooth functioning. Step-By-Step Guide Navigate to your avatar and click Users. Search under the user list for the ...
Overview You can allow the community users and anonymous users to submit and view cases by adding permissions to a project. This helps you open certain parts of your site to free users. In order to ad...
Overview One of the user types in FogBugz is Community. Community users are free user accounts that allow you to partially (i.e., with limited access) open up your FogBugz to the outside. This article...
Overview Community users are free user accounts that allow you to partially (i.e., with limited access) open up your FogBugz to the outside. It is a user type; however, to utilize community users, the...
Contents 1 Allow Customers and Other Non-FogBugz Users to Submit Cases as Community Users 2 Community User Case Submission 3 Enabling and Disabling the Community Users Feature Allow Customers and Ot...
Overview Community Users are FogBugzs users with restricted access. Depending on FogBugz permissions, you can create your own Community User account, or an account must be created on your behalf by a ...